Bears playing with each other

The Team

The people behind the scenes of BEAR SANCTUARY Arbesbach - get to know us!

14.3.2025
Team of BEAR SANCTUARY Arbesbach

standing from left to right: Petronella, Monika, Renate, Bettina, Gabriela, Michaela, Alexandra, Daan, Manuela, Eva
sitting from left to right: Elisabeth, Birgit, Sarah, Maria, Hermann, Annelies

A day at BEAR SANCTUARY Arbesbach

Every at BEAR SANCTUARY Arbesbach is  special, not only for visitors, but also for us. 

Get to know us...
Geschäftsführerin Eva Rosenberg mit Hund, im Hintergrund Pflanzen

Eva Rosenberg

Sanctuary Manager

In December 2024, Eva Rosenberg took over the management of Bear Sanctuary Arbesbach in addition to her position as country manager of FOUR PAWS Austria. Since then, she has been commuting between Vienna and the usually much colder Waldviertel region to take care of her charges.

Caretaking Team

Annelies Friedl, Mathias Frost, Gerlinde Mairhofer, Manuela Pfeiffer and Daan Beemsterboer take care of the bears' needs and gladly share stories about their work and the animals on guided tours.

sanctuary staff member Annelies Friedl

Annelies Friedl, BSc, BSc

Chief Animal Caretaker

annelies.friedl@baerenwald.at

Annelies is leading the animal caretaker team at Arbesbach, coordinating the feeding, enrichment and veterinary care of the bears. 

Animal Caretaker Mathias Frost

Mathias Frost

Animal Caretaker

mathias.frost@baerenwald.at

Mathias has been an animal caretaker at BEAR SANCTUARY Arbesbach for several years. One of his other main tasks is taking care of the maintenance of the premises and the technical facility.

sanctuary staff member Gerlinde Mairhofer

Gerlinde Mairhofer

Animal Caretaker and Administration

gerlinde.mairhofer@baerenwald.at

Gerlinde is a passionate animal caretaker. Besides assisting with administrative work, she is also always busy with taking pictures of the bears and posting them on our social media channels.

sanctuary staff member Manuela Pfeiffer

Manuela Pfeiffer

Animal Caretaker, Tour Guide and Assistant to Front Desk Officer

manueala.pfeiffer@baerenwald.at

Manuela is an animal caretaker. You can also find her doing guided tours or in the souvenir shop, where she is helping out whenever there is a need. 

sanctuary staff member Daan Beemsterboer

Daan Beemsterboer

Animal Caretaker

daan.beemsterboer@baerenwald.at

Daan is our animal caretaker from the Netherlands. You can also find him on guided tours, whether in English, Dutch or German. 

Office & Visitor Service

In addition to the bears, our team members also take care of the well-being of visitors.

Staff member Birgit Weissinger

Birgit Weissinger

Visitor Service Team Manager

birgit.weissinger@baerenwald.at

Birgit has a big heart for animals. Her love of animals has even taken her to Africa. Back in the Waldviertel, she is now leading the service team at the sanctuary.

Staff member Lisi Kraus

Elisabeth Kraus

Front Desk Officer

lisi.kraus@baerenwald.at

Elisabeth, Lisi, is part of the staff at the ticket and souvenir shop of our BEAR SANCTUARY. She is also very skilled at craftsmanship and gardening. Her creative ideas can be found all over the sanctuary. 

Front desk officer Bettina Hennerbichler

Bettina Hennerbichler

Front Desk Officer

bettina.hennerbichler@baerenwald.at

Bettina will welcome you at the ticket and souvenir shop. Starting this year she will also introduce our sanctuary to visitors during guided tours.

Staff member Petronella Gradauer

Petronella Gradauer

Finance and Adminstration

petronella.gradauer@baerenwald.at

Petronella is assisting the sanctuary management with administrative tasks.

Staff member Monika Puchner

Monika Puchner

Administration and Front Desk Officer, Tour Guide

monika.puchner@baerenwald.at

Monika is supporting us at the shop as well as in the office. With her cheerful and warm personality, she accompanies visitors on tours around the sanctuary.

Staff member Alexandra Hechtl

Alexandra Hechtl

Tourism Development Coordinator

alexandra.hechtl@baerenwald.at

Alexandra has been part of the team since 2022. Her creative skills are used in the development of visitor programs and the communication about animal welfare topics.

Staff member Hermann Huter

Hermann Huter

Maintenance and Security Foreman

hermann.huter@baerenwald.at

Hermann!!! That's probably the most frequently called name in the Bear Forest since our tireless Hermann joined us. He takes on every challenge, no matter how big, whether it's for our bears, visitors, or employees. And in doing so, he has given our bears countless happy moments that warm his heart. Because nothing is more important to him in the Bear Forest than the well-being of our bears.

Staff member Sarah Gosch

Gabriela Schwott

Administration Coordinator & Tour Guide

gabriela.schwott@baerenwald.at

As a trained programmer, Gabi has already proven herself to be a super talent in administration, in the office, and in the guest service center. When she's not tinkering with computers and cracking tricky (at least for us) PC language codes, you'll find her on the visitor trail. Gabi will tell you exciting stories about our bears and the Bear Forest as part of a guided tour. With her sunny and friendly disposition, she also makes our visitors beam with joy.

Staff member Sarah Gosch

Sarah Gosch - on maternity leave

Education Team Manager

sarah.gosch@baerenwald.at

Here at our Bear Sanctuary, Sarah combines her passion for education and animal welfare. As a trained educator, she is able to communicate our animal welfare work to our visitors, especially our young guests, in an optimal way and inspire them to get involved. She is, so to speak, creating the animal welfare activists of the future. And that is exactly what we need.

Staff member Michaela Auer

Michaela Auer

Education Team Manager (maternity leave replacement)

michaela.auer@baerenwald.at

Last season, Michi could be seen scooting around the Bear Sanctuary as a tour guide, but now she has taken on the role of our Education Team Manager, standing in for Sarah. Michi is a creative mind and inspires young and old alike with her enthusiasm for our bears and the forest. As a trained forest educator, she brings a wealth of experience and new momentum to our animal welfare education program.

External Support

Mag. Tanja Musil and Dr. Susanne Riegler are our external veterinarians and bear experts who oversee the medical care of our bears. 

Gerhard Kolm is always there and willing to help whenever needed. He also takes care of hungry visitors at the food stall right next to the sanctuary.

Of course, the colleagues from FOUR PAWS Austria or other country offices and sanctuaries also support us in a wide variety of topics.

Special team members at BEAR SANCTUARY Arbesbach

Pino

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Pino


is the three-legged cat who lives at BEAR SANCTUARY Arbesbach. When he is not sleeping in the office, he spends his time prowling in the enclosure or making friends with visitors.

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Fanni

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Fanni


is the three year old dog of Caretaker Annelies. At the sanctuary she enjoys sniffing for interesting smells and roaming about with the other dogs the most.

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Bella

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Bella


is the mixed breed born in 2019 owned by our colleague Alexandra. She especially likes her dog friends at the BEAR SANCTUARY. After work she loves to run and taking long walks.

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Zora

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Zora


Zora is the sweet, long-legged shaggy dog belonging to animal caretaker Gerlinde. Found as a stray in Romania, she now enjoys running around Bear Sanctuary Arbesbach, preferably with her playmate Bella.

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Caretaker Gerlinde is hiding food for the bears

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