at the back from left to right: Petronella Gradauer, Renate Pilz, Mathias Frost, Bettina Hennerbichler, Elisabeth Kraus, Manuela Pfeiffer; at the front from left to right: Monika Puchner, Gerlinde Mairhofer, Maria Winkler, Sigrid Zederbauer, Annelies Friedl, Alexandra Hechtl; at the bottom from left to right: Keksi (Dog), Maria Pfeiffer
Mag. Sigrid ZederbauerSite Manager
Sigrid Zederbauer is the Site Manager and also responsible for Marketing at BEAR SANCTUARY Arbesbach. She has been a loyal member of the FOUR PAWS family since 2001.
Annelies Friedl, Mathias Frost, Gerlinde Mairhofer and Manuela Pfeiffer take care of the bears' needs and gladly share stories about their work and the animals on guided tours.
Annelies Friedl, BSc, BScChief Animal Caretaker
Annelies is leading the animal caretaker team at Arbesbach, coordinating the feeding, enrichment and veterinary care of the bears.
Mathias FrostAnimal Caretaker
Mathias has been an animal caretaker at BEAR SANCTUARY Arbesbach for several years. One of his other main tasks is taking care of the maintenance of the premises and the technical facility.
Gerlinde MairhoferAnimal Caretaker and Administration
Gerlinde is a passionate animal caretaker. Besides assisting with administrative work, she is also always busy with taking pictures of the bears and posting them on our social media channels.
Manuela PfeifferAnimal Caretaker and Front Desk Officer, Tour Guide
Manuela is an animal caretaker. You can also find her doing guided tours or in the souvenir shop, where she is helping out whenever there is a need.
Office & Visitor Service
In addition to the bears, our team members also take care of the well-being of visitors.
Birgit WeissingerVisitor Service Team Manager
Birgit has a big heart for animals. Her love of animals has even taken her to Africa. Back in the Waldviertel, she is now leading the service team at the sanctuary.
Elisabeth KrausFront Desk Officer
Elisabeth, Lisi, is part of the staff at the ticket and souvenir shop of our BEAR SANCTUARY. She is also very skilled at craftsmanship and gardening. Her creative ideas can be found all over the sanctuary.
Bettina HennerbichlerFront Desk Officer
Bettina will welcome you at the ticket and souvenir shop. Starting this year she will also introduce our sanctuary to visitors during guided tours.
Monika PuchnerAdministration and Front Desk Officer, Tour Guide
Monika is supporting us at the shop as well as in the office. With her cheerful and warm personality, she accompanies visitors on tours around the sanctuary.
Maria PfeifferCleaning Staff,Ticketoffice & Tour Guide
Maria helps out at the shop, keeps everything neat and clean and takes care of "the chaos behind the scenes".
Alexandra HechtlTourism Development Coordinator
Alexandra has been part of the team since 2022. Her creative skills are used in the development of visitor programs and the communication about animal welfare topics.
Maria WinklerTour Guide
Maria Winkler is a great support with guided tours, children's educational programs and events. From time to time you will also meet her at the food stall of family Kolm right next to the sanctuary serving you a cool drink or a small snack.
Renate PilzCleaning Staff
Renate Pilz is the second "chaos manager" in the team, who makes sure that everything sparkles and shines for the visitors at the BEAR SANCTUARY.
Mag. Tanja Musil and Dr. Susanne Riegler are our external veterinarians and bear experts who oversee the medical care of our bears.
Gerhard Kolm is always there and willing to help whenever needed. He also takes care of hungry visitors at the food stall right next to the sanctuary.
Of course, the colleagues from FOUR PAWS Austria or other country offices and sanctuaries also support us in a wide variety of topics.